Deep Thoughts and Mindset Advice from Rev. Obofour

Restaurant pre-shift meetings should transform your team, not just inform them. Most pre-shifts are 86s, specials, reservations, and reminders. Then we wonder why nothing changes on the floor. A great pre-shift reinforces one standard. One behavior. One hospitality lesson your team can use that shift. And every employee needs the message. 4 PM. 5 PM. 6 PM. Because the guest experience shouldn’t depend on what time their server clocked in. Stop dumping information. Start developing better hospita

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My apartment gets a closing shift every single night. Four steps before bed and I wake up to a space that is already reset. Everything back to its home, kitchen cleared, tomorrow’s outfit set out, and then the wind down, which only feels good because the work is done. It is the system that keeps the hometel feeling like a hotel every single morning. Save this for the nights you are too tired to think and send it to whoever you live with who does not see the mess. The morning shift is next, follo

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