Total revenue up 5.9%; GAAP and non-GAAP margins and EPS all above high end of guidance 13% of ARR is now from customers utilizing a native paid AI product, doubling year-over-year Raising quarterly ...
New multi-year agreement enables NiCE to resell RingCentral's industry-leading UCaaS solution; companies also extend their long-standing agreement to market and sell RingCentral Contact Center, ...
Choosing HIPAA-compliant video conferencing software carries higher stakes than most technology decisions a healthcare organization makes. Get it wrong, and you face two problems simultaneously: a ...
LAS VEGAS--(BUSINESS WIRE)-- RingCentral, Inc. (NYSE: RNG) today announced the expansion of AIR Pro™ to deliver agentic AI capabilities across the RingCentral customer engagement portfolio. The ...
Build a retail engagement strategy that reduces churn, increases repeat purchases, and keeps customers connected across every channel. Retail teams lose customers not because competitors have better ...
Master the strategy, tools, and workflows that turn fragmented customer communications into a consistent, measurable competitive advantage. Your customers receive a promotional email that contradicts ...
Queue management sits between every inbound contact and the agent who answers it. When queue management fails, it fails quietly at first. A few calls sit in a queue 30 seconds too long. An agent ...
Total Revenue of $644 million, at higher end of guidance Record GAAP operating margin of 7.8% and non-GAAP operating margin of 22.9% ARR from customers utilizing paid AI products is over 10% of total ...
Most businesses aren’t struggling to connect with customers. They’re struggling to keep up with them. Customers move between calls and messages without thinking about channels, while the systems ...
Modern enterprise contact centers orchestrate voice, digital channels, and AI under one platform, turning fragmented customer interactions into unified experiences. Enterprise customers expect ...
It’s a tremendous honor today to share that once again, RingCentral Reach™ has been named a 5-star partner program in CRN’s annual partner program guide. This marks our 11th consecutive year earning ...
BELMONT, Calif.--(BUSINESS WIRE)-- RingCentral, Inc. (NYSE: RNG), a global leader in AI-powered business communications, today announced new offerings that capture growing customer engagement demand ...