State insurance commissioners developing AI systems evaluation tool expect disclosures about claims operations, oversight and ...

With more insureds going to AI to do research, the workers' comp company chose to intercept them with a ChatGPT app.

Insurance employees are less willing to trust AI decisions they cannot understand, according to a new SAS study.

Technology, underwriting and claims remain the top needed roles for the insurance industry, according to the Jacobson Group ...

New York's Arrow Financial and Pennsylvania's First Commonwealth Financial were seeing their insurance revenue grow before ...

Catastrophe readiness is not only about processing capacity. It is about coordination capacity, writes Erika Echaniz, product ...

Insurers serving the growing microbusiness market must understand how digital risks to this segment are evolving and adapt ...

AI models are now reliable enough to automate most decisions that define performance in insurance, writes Taktile CEO Maik ...

The middle of a catastrophe is not the time to discover gaps in a disbursement process. Carriers should understand the ...

Evident, a data platform, issued its second annual survey of insurers' AI efforts, showing some insurers ranking much higher ...

Leadership changes happen everywhere. Scenarios can differ, but it might result in a strategic pause. Stakeholders wait to ...

With the right foundation, insurers can more fully embrace AI and realize the benefits it brings, writes Kevin Gaut, CTO of ...