Starbucks is piloting a new generative AI assistant in 35 coffeehouses in North America this year to ease the work of their ...

Starbucks China has announced a price reduction across its non-coffee beverage offerings, aiming to expand its presence in ...

“If [Starbucks] didn’t include employees in the change—asking ... And when it’s taken away, there is less engagement. However, Vogel says there is a caveat, as clothing is only one aspect of creating ...

Unfortunately, when we performed our annual employee engagement survey in 2021 ... We send them each a gift card to grab a coffee at Starbucks, and then we’ll get to know one another.

Starbucks is planning to improve mental health benefits for US employees in one of its latest bids to attract and retain talent in a tight labor market. In a letter to employees Thursday, CEO ...

The customer re-engagement program ... challenges related to the mobile ordering upgrade. Over 11,800 Starbucks employees have joined a barista-created campaign on Coworker.org, calling for ...

The narratives, mined from those Glassdoor posts, were used to identify opportunities for Starbucks--and others in the retail industry--to improve employee engagement initiatives, optimize the ...

The result is effective customer engagement. Businesses like Starbucks that embrace the connection between employee engagement and customer engagement as a crucial strategic priority can expect ...

Let me make this clear at the outset: I have absolutely no axe to grind with Starbucks. To the contrary, I'm a loyal longtime customer. I like their regular coffee, their pumpkin spice latte ...