How to Get a Free Business Phone Number: A Step-by-Step Guide Your email has been sent Learn how to get a free business phone number, compare providers, understand ...

CarMax Inc. is laying off hundreds of customer experience center employees, about a month after the used-car retailer disappointed Wall Street with weak earnings. The Richmond, Virginia-based ...

Cybercriminals are abusing a widespread lack of authentication in the customer service platform Zendesk to flood targeted email inboxes with menacing messages that come from hundreds of Zendesk ...

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CEDAR RAPIDS, Iowa (KCRG) - A Cedar Rapids Hy-Vee employee is being recognized for outstanding customer service with the company’s top honor Tuesday. Terry Fisher has been a meat cutter at the ...

Add Yahoo as a preferred source to see more of our stories on Google. NEW YORK, NEW YORK - AUGUST 11: A view of people walking by the Google logo on the building exterior of 111 Eighth Avenue on ...

“You can’t really slap an AI tag on [the] terrible experience that customers are having right now, take out the human element by adding a bot—because that’s going to further infuriate the customer—and ...

Contact details, birth dates, frequent flyer numbers exposed Qantas says no impact on safety or operations FBI has warned hacker group is targeting airlines July 2 (Reuters) - A cyber hacker broke ...

This past school year, a parent reached out to me. In our very first communication, she threatened to go to the school board if I did not locate an assignment that we later discovered her child had ...

In hindsight I’ll say: I always thought going crazy would be more exciting—roaming the street in a bathrobe, shouting at fruit. Instead I spent a weary season of my life saying representative.

SAN FRANCISCO, June 23 (Reuters) - Decagon, a startup providing customer service solutions powered by artificial intelligence, said on Monday it had raised $131 million in a funding round that valued ...

LOUISVILLE, Ky. (WDRB) -- Reaching customer service agents can be tough since many companies don't even list phone numbers anymore. Now, Amazon has released a warning about a new surge in fake ...