CCC's Erik Bahnsen discusses a historic shift in bodily injury percent of total liability dollars and what it means for ...

Toby Chess shares examples of OSHA violations he's encountered in body shops and the simple changes needed to avoid financial ...

Sometimes the most profitable decision is saying no.  Our website gives customers three ways to contact us: Call, text, or ...

Effective collision repair requires seamless coordination among departments, from initial estimates to final paint.

For years, flat rate was treated as simply how the collision repair industry worked. That's shifting. A growing number of ...

DB Orlando Collision reimagined its parts department by replacing traditional carts with modular crates, focusing on repair ...

Mike Mead’s approach to repair planning emphasizes complete disassembly, OEM repair procedures, extensive documentation, and ...

It's a crucial operation, but many shops struggle to secure payment for their work. Two shop owners share strategies that ...

Every so often, a BackBay inquiry comes along that makes me stop and re-read it, certain I’ve missed something, and prompting me to ask for some clarification, to ...

Boyd Group crossed $1 billion in quarterly sales for the first time last week. Sales were up 30 percent. Adjusted EBITDA rose 45 percent, and the margin sat at 13.4 percent. If you had read only the ...

Editor's note: Focus Advisors released its “2026 Mid-Year Review: Different Drivers, Different Gears.” It is printed here in its entirety. When we published our 2025 Year in Review this past February, ...

Mitchell’s Q2 2026 Plugged-In: EV Collision Insights report revealed that, among repairable claims, the gap in average severity between battery electric vehicles (BEVs) and gasoline-powered ...