In 2023, the city of Denver posted an overall average safety score of 95 for the drivers in its municipal fleet of vehicles. Denver officials attributed this high score to coaching based on guidance ...

Agencies are adopting a hybrid-by-design strategy so they can place each workload where it fits best and move it in phases without disruption. AI intensifies this trend. When Herb Thompson served as ...

Centralized analytics, video feeds and integrated platforms enhance situational awareness for public safety agencies.

Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. Generative artificial intelligence (GenAI) can power chatbots and ...

Shorter grant windows reward agencies that keep modernization projects scoped, documented and budgeted before opportunities ...

Mississippi State Department of Health IT Security Officer Jarad Stout uses AI-powered automation and centralized security ...

As local governments move from experimentation to broader deployment of artificial intelligence, new guidance from the Municipal Research and Services Center suggests that governance may be just as ...

Alan R. Shark is an associate professor at the Schar School for Policy and Government, George Mason University, where he also serves as a faculty member at the Center for Human AI Innovation in ...

Neil Graver is an executive technology strategist for CDW and an accomplished technology leader with more than 20 years of experience. State and local governments face increasing urgency to modernize ...

Joel Snyder, Ph.D., is a senior IT consultant with 30 years of practice. An internationally recognized expert in the areas of security, messaging and networks, Dr. Snyder is a popular speaker and ...

In July 2023, Pennsylvania Gov. Josh Shapiro named Amaya Capellán as the latest CIO of the commonwealth. Capellán brought deep experience to the job leading digital transformation in the private ...

A successful unemployment system overhaul offers a roadmap for agencies pursuing lasting digital transformation.