As artificial intelligence continues to influence nearly every industry, Starbucks is actively taking steps to incorporate the controversial technology into its operations. The coffee chain’s CEO ...

Andrew Kessel was a breaking news writer for Investopedia until October 2025. He previously covered markets for Proactive Investors, with a focus on small-cap stocks in fintech, healthcare, mining, ...

Four minutes or less. That is how long the Starbucks chief executive officer would like for it to take from order to drink in hand. The new operating model is called "Green Apron Service," according ...

Starbucks is closing over 100 stores in addition to sweeping layoffs as the coffee chain seeks to boost profits and revive sales under CEO Brian Niccol. The company has been creating substantial ...

A Chicago barista has spoken out about what he calls worsening conditions at Starbucks, blaming new policies and understaffing for driving workers to misery, allegations the company strongly opposed.

Brian Niccol, known for his turnaround campaign at Chipotle, has been CEO of Starbucks for a year. When he took the job last September, he rolled out a plan to turn the coffee giant's business around.

A few years later, after Schultz convinced Starbucks’s owners to sell him the company, the new owner attempted to build that same type of connection here in the U.S. To do so, Schultz knew he had to ...