Research into "hallucinations" — when artificial intelligence chatbots confidently generate erroneous information — has ...

"We sometimes say that email is the biggest problem hiding in plain sight," a tech CEO told Newsweek, explaining how AI can ...

Retail’s AI reinvention is underway. The winners will be those who invest responsibly in the technology, while also ...

Taking a CoE approach to engaging with AI can greatly improve your chances of sustainable success over a long period of time.

A great way for executives to hone their communication skills is by having a  coach listen in on their conversations and provide feedback. But given the increasing capability of AI-based tools to have ...

VoiceCare AI, a new agentic AI startup, launched to automate the back-office conversations between providers and payers and ...

I had the chance to talk to Dan Roche, CMO at Workbooks, about how AI is currently being applied to CRM and which business challenges it may help solve in the future.