Ride-hail giant Lyft has partnered with AI startup Anthropic to build an AI assistant that handles initial intake for ...

New research from PensionBee, a leader in the UK consumer retirement market, reveals that while UK savers are open to AI ...

The Vietnam Bot Services Market has witnessed significant growth in recent years, driven by the increasing adoption of automation technologies across various industries. With businesses seeking ...

Can You Really Make Money with Chatbots? Grand View Research predicts that the global artificial intelligence market size ...

Nearly half the traffic on the internet is generated by automated entities called bots, and a large portion of them pose ...

Virgin Money has apologized to a customer who was scolded by one of the bank’s chatbots after it appeared to confuse its own company’s name for an insult.

Despite the fact that AI Bots are an opportunity for convenience and efficiency, giving them access to private conversations ...

For people who hate making mundane phone calls, Google has an AI solution.

The Enugu Electricity Distribution Company (EEDC) has introduced a self-service Robotic application known as “EEDC BOT” to enhance positive customers’ experience. The Head, Corporate Communications of ...

The top executive of Allstate Corp. said the company’s 15,000 customer service agents now use artificial intelligence to craft emails to customers about claims, a move that has led to better outcomes ...

APIs are the backbone of modern digital transformation, but they are also the most exploited attack surface,” said Ameya Talwalkar, CEO of Cequence Security. “We are not just expanding—we are ...