One thing became clear as we put together this year’s list of Trend-Setting Products: AI is no longer a novelty or experimental; it’s woven into the fabric of new product offerings. In the past ...

KMWorld's Trend-Setting Products list of 2026 identifies the contributions of forward-thinking companies that are leading the way in innovating for knowledge access and sharing, improving knowledge ...

Enterprise AI has hit a wall. While 74% of organizations are investing heavily, execution remains shallow, only 28% have deployed an enterprise-wide AI strategy, and 95% report zero return on initial ...

The classic one-line definition of Knowledge Management was offered up by Tom Davenport early on (Davenport, 1994): “Knowledge Management is the process of capturing, distributing, and effectively ...

This year’s list of 100 companies that matter in KM is an amalgam of old and new. Out of curiosity about the longevity of companies on the list, we went back a decade and identified 15 companies that ...

Attention to AI technologies, including generative AI and agentic AI, has escalated significantly since we expanded our list to 100 companies last year. It seems almost intuitively obvious to say ...

The information is there. The challenge is to help executives, analysts, sales managers, support staff, and customers find and use the right information efficiently and effectively. Many enterprises ...

This year’s list of 100 companies that matter in KM reflects both the evolving landscape in which KM operates and the enduring value of knowledge sharing. The KMWorld team thoroughly enjoys putting ...

Clari + Salesloft, a leader in revenue orchestration, is introducing Salesloft Conversation Intelligence, marking a new era for how revenue teams capture, act on, and learn from buyer signals.

Submissions for nominations are now open for the annual KMWorld Readers' Choice Awards, a competition in which the winning knowledge management solutions, products, and services are selected by you, ...

M-Files, a leader in context-first document management, is offering new experiences for Microsoft 365 Copilot and Microsoft 365 Copilot Agent Builder that deliver more accurate and trusted results.

Knowledge management software and services providers are embracing a fresh wave of technological innovation. It’s necessary because—among both customers and employees—there is a heightened expectation ...