Centralized analytics, video feeds and integrated platforms enhance situational awareness for public safety agencies.

Shorter grant windows reward agencies that keep modernization projects scoped, documented and budgeted before opportunities ...

Mississippi State Department of Health IT Security Officer Jarad Stout uses AI-powered automation and centralized security ...

The shift matters because many government service desks have been held back by budget limits, old technology and procurement ...

Phil Goldstein is a former web editor of the CDW family of tech magazines and a veteran technology journalist. He lives in Washington, D.C., with his wife and their animals: a dog named Brenna and two ...

A successful unemployment system overhaul offers a roadmap for agencies pursuing lasting digital transformation.

Tennessee uses cellular-connected self-service kiosks to reduce DMV wait times and make driver services available in ...

Nathan Eddy works as an independent filmmaker and journalist based in Berlin, specializing in architecture, business technology and healthcare IT. He is a graduate of Northwestern University’s Medill ...

State and local governments are under real pressure to move from experimentation to execution for artificial intelligence. Constituents expect faster services, more transparency and digital ...

Joel Snyder, Ph.D., is a senior IT consultant with 30 years of practice. An internationally recognized expert in the areas of security, messaging and networks, Dr. Snyder is a popular speaker and ...

As state and local governments modernize legacy systems and expand into hybrid and multicloud environments, IT teams are under increasing pressure to maintain performance, security and uptime across ...

Given that both state governments and technology vendors are generally unhappy with cumbersome government IT procurement processes, the National Association of State Chief Information Officers spent ...