For most of the last century, businesses thought of themselves as producers of things. Value was manufactured, packaged, and ...

Once an organisation has real visibility into its AI usage, a different problem shows up — one that's easy to underestimate.

Cloud Challenge Book 2026 is a significant moment for public sector transformation. Published by the the Department for ...

Last month we marked Neurodiversity Week, sparking a conversation about the Artificial Intelligence (AI) and concerns regarding bias. Amidst these discussions, the focus turns to how AI holds ...

Access to our legal systems, a fair trial and justice is something that every citizen has a right to. However, due to factors ranging from a large backlog of cases to the cost of living crisis, ...

I’m not sure it’s needed but frankly when the topic arises (and it does all the time) it’s just too tempting to pass up. Any definition is a bit circular, as “Big” data is still data of course. Data ...

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Working with NSPCC’s Childline service has opened my eyes to a challenge that is all too common in public services and the charity sector: how to help dedicated staff and volunteers spend more time ...

Artificial Intelligence (AI) is transforming various industries, and healthcare is no exception. One of the most promising areas of AI implementation is in Continuing Healthcare (CHC), where it plays ...

The Icelandic Ministry of Finance and Economic Affairs launched an ambitious initiative to accelerate the digital transformation of public services in Iceland in 2019. The overall goal was to ...

AI is quickly becoming a core part of how public services are delivered. On paper, it sounds like a win as AI has a lot to offer. It can make services smarter, quicker and more responsive. But the ...

Written by Zoe Amar FCIM , Founder and Director, Zoe Amar Digital. Recently I’ve been thinking about when to have that first real life work meeting. When should I do it, what’s the safest way to have ...