The e-commerce and streaming giant used to have the most widely used voice-activated AI before the ChatGPT revolution, but recent company comments suggest it may be a victim of its early success.

Amazon is working on updating Alexa with generative AI to transform it into a more intelligent and helpful personal assistant.

The original Alexa software, built on top of technology acquired from British start-up Evi in 2012, was a question-answering machine that worked by searching within a defined universe of facts to find the right response, such as the day’s weather or a specific song in your music library.

Amazon has to overcome 'several technical hurdles' because it can roll out the new Alexa, according to The Financial Times.

Amazon admits that the development of AI Alexa has been years of battling with both technical and personnel issues. The post Amazon Explains Why AI Alexa Isn’t Ready, Despite Years of Development appeared first on Tech.