IT operations are increasingly “blessed” with a wealth of metrics concerning the supply of IT services. Dashboards and key performance indicators offer many IT shops a unique view into the cost of ...

IT departments look to service catalog technologies from vendors such as Digital Fuel, newScale, Oblicore and PMG to align IT functions with business demands in a down economy. IT departments faced ...

Sixth in a series of articles expanding on “Ten Steps to Modifying User Behavior and Reducing IT Costs,” an October Computerworld.com column by Computer Associates International Inc.’s Stevie Sacks.

A well-crafted cloud services catalog promotes cloud cost optimization, frees up your engineers and architects, and promotes self-service cloud adoption. Here’s how. As we slog into another year of ...