Introducing next-gen Virtual Agent dashboard, integrations with Freshchat by Freshworks and ServiceNow for live agent ...

UiPath and ServiceNow will profit from the soaring demand for AI agents.

ServiceNow has for years used the example of employee onboarding to explain the power of its wares, pointing out that a lot ...

Indeed, in September 2024, ServiceNow initiated its AI agent foray with the Xanadu platform. Two days later, Salesforce announced its agentic AI platform, Agentforce (replacing Einstein). Since then, ...

8Flow, which develops enterprise workflow mapping technology that uses AI to clearly show how processes interact with each other and with data across multiple workflow platforms such as ServiceNow and ...

ServiceNow sees a shift from task augmentation to role transformation. Hartmut Mueller explains why speed and platform choice are crucial.

ServiceNow’s planned $1 billion acquisition of Veza aims to unify identity governance with workflow automation to control AI agents at scale. ServiceNow has announced its intent to acquire Veza, an ...