Age isn’t just a number when it comes to the grocery bill. A shopper felt horrifically age-shamed after realizing that a supermarket had given them a “senior discount” even though they were under 50 ...

“Attention Shoppers: Internet Is Open.” That’s how The New York Times reported the first true online shopping purchase, in 1994 – a CD sold from one friend to another, 300 miles apart, for $12.48, ...

She’s calling for an urgent amendment. A disgruntled woman is urging grocery delivery apps to let users select the sex of their shopper after alleging a male employee got 80% of her order wrong. The ...

45% of global shoppers often abandon purchases because the digital experience offered by major retailers is too frustrating and 52% are excited by the prospect of having their own AI agent to shop on ...

A Walmart shopper says she had to follow a worker to checkout just because she wanted to buy some Gain detergent and Dove soap. The shopper, Zayfromdabay (@itszayfromdabay) posted about the experience ...

The idea of the brick-and-mortar store being called the “next frontier” for retail media sounds funny to the many industry veterans who work at Mars United SM Commerce. Retail veterans like us have ...

I’m not exactly sure when it happened, but self-checkout kiosks are now everywhere. The concept was first introduced to shoppers in 1986 at an Atlanta Kroger. Scanning my own groceries has transformed ...

The holiday season is supposed to be the most lucrative, feel-good period in retail. Yet for many consumers, it’s no longer synonymous with joy but with stress. What once felt like a festive treasure ...

Instacart has teamed up with workforce payments platform Branch to develop a new rewards debit card for its “Shoppers,” the contract employees who pick and deliver orders for the online grocery ...

A shopper's recent visit to a local thrift store revealed a concerning trend in secondhand pricing. Unfortunately, they found an item that was priced higher than it would be if it were brand new.

Many shoppers on Black Friday ditched the mall crowds the day after Thanksgiving and spent more money online than ever before. And big retailers relied on deep discounts to draw in sizeable traffic.