Starbucks is rewriting its barista playbook to prioritize eye contact, warmer greetings, and a customer‑care script dubbed L.A.T.T.E. This hospitality push is aimed at reversing six straight quarters ...

Unionized Starbucks staff plan to launch a strike vote on Friday amid tense labor relations. The vote determines if unionized baristas will stop work for the fourth time in two years. It comes a week ...

SEATTLE (AP) — Starbucks is imposing new limits on what its baristas can wear under their green aprons. Starting May 12, employees will be required to wear a solid black shirt and khaki, black or blue ...