Sometimes, people judge too quickly based on others’ behavior. Imagine working retail when you encounter a rude customer. Would you be rude back to them or brush off the rude behavior and be nice?

Recently, we asked the former servers and retail workers of the BuzzFeed Community to talk about their worst, most entitled customers, and they had plenty to share.* Here are some infuriating things ...

Recently, we wrote about people's worst experiences with entitled and rude customers, and now we're back for more. Here are 28 truly terrible customers who should be banned from these establishments ...

Some customers don’t take no for an answer. This store employee found a clever hack to keep an annoying customer away from her. She knew that this customer had an aversion to a particular crystal, so ...

NEW YORK (AP) — The December holidays are supposed to be a time of joyful celebration, but the season can be especially grueling for the millions of people who work in retail stores, staff airline ...

The right to refuse service to rude customers: Is it legal for a business? We’ve all seen the signs in businesses, retail shops and elsewhere that read, “We reserve the right to refuse service to ...

Americans say the top reasons they'll abandon a brand are because of poor quality and rude customer service. That's according to a survey conducted by Adobe of 1,003 people in the United States. An ...

Let this be your reminder to be nice to the only server during an overnight shift next time you go eat at a restaurant late at night. This iHop server posts a seven minute video disheveled after a ...