Nasdaq

New Oracle Cloud CX for Utilities Solution Helps Agents Resolve Issues Faster and Better Support Customers

NASHVILLE, Tenn., June 27, 2022 /PRNewswire/ -- Oracle Utilities Edge -- Oracle today announced Oracle Utilities Agent Service, a new cloud application specifically for utility customer service teams.
Destination CRM

Oracle Updates CX and Marketing Cloud, Unveils Service Logistics Cloud

Oracle recently announced sales-oriented updates for Oracle CX Cloud, updates for Oracle Marketing Cloud, the introduction of Oracle Service Logistics Cloud, and an integration between Oracle CX Cloud ...
Demand Gen Report

Oracle CX Updates CDP Platform For Improved Customer Data Management

Oracle CX, a customer experience cloud, has announced new innovations for its CDP platform Oracle Unity. The new features aim to improve the platform’s ability to unify customer data and enable quick ...
ZDNet

Oracle rolls out Loyalty Cloud, other new CX products

Oracle on Tuesday is announcing three new products within its Customer Experience (CX) Cloud Suite: An analytics application called Infinity; a powerful, easy-to-use segmentation tool for marketers ...
Business Insider

Oracle CX Cloud Suite Empowers Businesses to Meet Skyrocketing Customer Expectations

SAN FRANCISCO, Oct. 2, 2017 /PRNewswire/ -- Oracle OpenWorld – Oracle has extended the Oracle Customer Experience (CX) Cloud Suite with a series of new innovations that connect data, experiences and ...
Business Insider

New Oracle Marketing Cloud Analytics Blast through Data Silos and Enable Pinpoint Targeting

CHICAGO, April 10, 2018 /PRNewswire/ -- ORACLE MODERN CUSTOMER EXPERIENCE -- To help organizations rethink how data is applied across the entire customer lifecycle, Oracle is completely transforming ...
VentureBeat

Oracle debuts Subscription Management and CX Unity, updates to HCM Cloud and Data Cloud

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More This week marks the 21st Oracle OpenWorld conference in San Francisco, ...
Business Wire

Clarabridge CX Analytics Now Available On Oracle Cloud Marketplace

RESTON, Va.--(BUSINESS WIRE)--Clarabridge, a leading provider of AI-powered text and speech analytics for the world’s top brands and a member of Oracle PartnerNetwork (OPN), today announced that ...
Destination CRM

Oracle Announces CX Cloud Updates at Oracle OpenWorld

Oracle today launched several updates to the Oracle Customer Experience (CX) Cloud at its Oracle OpenWorld user conference in San Francisco. The latest updates include digital assistants for sales, ...
Retail TouchPoints

Oracle Adds Commerce Cloud To CX Platform

Today, Oracle launched its Commerce Cloud service, accessed and used through the Oracle Public Cloud. Oracle Commerce Cloud is designed to offer online merchants “simplicity, quick time-to-market and ...
Forbes

Oracle Doubles Down On Customer Experience (CX) Management With New Zoom Integration

The Oracle Live Applications event is this week, and yesterday, I discussed in this article how Oracle has quietly become an essential cloud applications company. Oracle utilizes a SaaS model to ...