CR's interactive tool leverages product costs, depreciation rates, and survey data to help you make the right choice. Plus, ...

If you're expecting a good customer service experience when you need a repair on a major appliance, don't hold your breath. A recent Consumer Reports National Research Center survey of more than ...

Every year the Survey Research team at Consumer Reports gets tens of thousands of responses from our members about problems they’ve had with their kitchen and laundry appliances. In our most recent ...

In her eight years as a content writer and researcher, Alison has published more than 450 home improvement articles and has delved into nearly every topic, including solar, moving and landscaping. In ...

“A burning smell (and smoke) is a sign something is amiss with your microwave, and you should immediately turn off and unplug it,” Shimek says. The problem could be minor, like caked-on food burning ...