This article has been updated with new information. The San Diego’s City Auditor’s Office has released its review of the city’s water billing procedures, five months after hundreds of water customers ...

MEMPHIS, Tenn. — Seven meter readers for MLGW have been fired, and one has been ‘indefinitely suspended’ for giving false meter readings. According to MLGW, “Recently-installed smart meters led to the ...

Older water meter readers throughout the City of Aiken will be replaced with new, high technology readers with a more accurate measurement reading, according to City of Aiken Manager Richard Pearce.

The City of Shreveport will soon use smartphone meter readers to help address longstanding water billing issues. The new technology will be implemented around the same time that the city expects to ...

PSNH has begun a huge program that will replace everybody’s electric meter with a version that transmits wirelessly, but the new technol ogy isn’t the two-way system often known as a “smart meter.” ...

AUSTIN (KXAN) — More than 7,000 city of Austin utility customers will receive credits on their water bills after the city determined the anomalies associated with their summer water bill were due to ...

The utility received multiple calls from police and customers in the Newark area regarding people claiming to represent the power company, said spokesman Nicholas Morici. “Unfortunately, we usually ...