CNN and NBCUniversal’s Fandango are among the first in the media and entertainment biz to tap into Facebook Messenger “bots,” which let users get automated info from artificial-intelligence agents.

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Just in time for Super Bowl Sunday, today Domino’s Pizza opened its ...

SAN FRANCISCO — You already chat with friends on Facebook Messenger. Now Messenger wants you to chat with businesses and get updates from them, too. That's the future Facebook pitched Tuesday at f8, ...

Real estate listing company Trulia brought its bot to Facebook Messenger today. Although the company may be best known for listing property for sale, the Trulia bot will now begin handling rentals, as ...

Hoping to usher in a new age of communication and commerce, Facebook is officially inviting brands and other businesses to build bots for its Messenger service. Facebook CEO Mark Zuckerberg made the ...

There has been a lot of talk about Facebook’s new Messenger bots — but how and why do you actually use them? "Business communication is what a lot of people dread the most,” says Peter Martinazzi, ...

American Express wants to make it easier for you to keep tabs on your account by bringing purchase notifications to a platform you probably already use: Facebook Messenger. The credit card brand is ...