Lean management has increasingly become a method of choice for hospitals seeking a creative solution to cost and quality problems. However, its manufacturing roots can make Lean a challenging process ...

As rural hospitals face the brunt of workforce shortages, their CEOs are taking a more proactive — and creative — approach to recruitment and retention. Recruitment has become a greater strategic ...

This story was recently related to me about a hospital in which the Lean process improvement philosophy was adopted, with strong support and encouragement by the CEO. Over several years, it resulted ...

Background: The purpose of the study was to better understand the relationship of Lean implementation and patient satisfaction (HCAHPS) scores in acute care hospitals. Hospitals are under significant ...

Improving the Patient Financial Experience Throughout the Patient Journey While many healthcare providers believe that improving the patient financial experience is a critical step for their ...