Thousands of households may be in line for compensation payments from their energy suppliers, after the regulator noted that some had serious issues in the way they set direct debits. An investigation ...

Octopus Energy has issued a Direct Debit warning to ALL its customers. The energy firm says switching how you pay could leave you £93 better off. It says: "Set up a monthly Direct Debit online to save ...

Ofgem has warned energy companies overcharging customers on their direct debits that they will be forced to repay the money. The energy bill price cap increased by 54% on 1 April, adding £693 to the ...

Millions of people could be sitting on cash in their energy accounts without realising it, with new Ofgem data showing the average fixed Direct Debit customer in credit had £212 sitting with their ...

Ofgem has told a number of energy suppliers to take “immediate and urgent action” after finding a range of weaknesses or failings in the way they charge customers direct debits. The regulator found ...

Martin Lewis has revealed that people who pay their energy bills by direct debit could be owed hundreds. Known for offering straightforward consumer advice, his latest tip was shared on the Martin ...