In an economy where value is generated by digital efficiency, I believe that every organization should strive for digital flow. For an introduction to digital flow, see Digital Transformation Isn't A ...

The design thinking process is a two-pronged approach that involves both empathetic ideology and a process that aims to find the best possible solution for gaps in the market or problems in a given ...

IBM is not a design company. Of its nearly 400,000 employees, few could rightly be described as aesthetes; of its assorted products, many seem to be of the "function over form" variety. And yet, if ...