There will be more jobs lost than gained: Piton Global's Ralf Ellspermann Says 90% of BPO agents' tasks are a "prime candidate for automation" Potential for job losses a "genuine concern": Shatakratu ...

Several top-notch companies in the field of publications, IT, Knowledge management and financial and legal services continue to outsource work to Asian countries as the value of labour is less in ...

Contrary to the usual belief that most youngsters do not like joining business process outsourcing (BPO) firms due to stress and health issues, a joint annual survey by Dataquest and IDC reveals that ...