Business Process Outsourcing (BPO) has long been one of the Philippines’ strongest economic engines. But the sector has ...

The Philippines’ vital business process outsourcing industry (BPO) may have taken a hit during the first few months of quarantine to curb the spread of COVID-19, but true to its history of resilience, ...

The coronavirus (COVID-19) has crippled the global economy, with large firms forced to cut expenses and the supply chain below them also making hard choices to let go of people or even shutting down.

MANILA (Reuters) - The outsourcing industry in the Philippines, which has dethroned India as the country with the most call centres in the world, is worried that the rise of artificial intelligence ...

Emergence of New Job Roles: Introduction of new job roles such as cyber-security, mobile app development, social media and data science mobile app development has reduced the country's dependence on ...

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Senate committee on labor chairman Sen. Raffy Tulfo emphasized the urgent need for the passage of a bill that would provide ...

PHILIPPINES--Despite the current gloomy economic outlook, the Philippines may still reach its 2008 growth targets for the local business process outsourcing (BPO) market, according to a research firm.

DDC HRO expressed high expectations today regarding the increasing tide of business opportunities for business process outsourcing (BPO) services in the Philippines DDC HRO expressed high expectations ...

As talent turnover accelerates across the Philippine BPO sector, now home to the highest attrition rates in Southeast Asia.

PHILIPPINES--Local telecommunications company Bayan Telecommunications disclosed it is increasing its capital expenditure (capex) from 2 billion pesos (US$49.2 million) in 2007 to 2.5 billion pesos ...