Discover how AI is transforming the Business Process Outsourcing sector, enhancing efficiency, productivity, and strategic partnerships in IT outsourcing.

Before entering the facilities of Wipro Spectramind, the business process outsourcing (BPO) unit of Wipro Ltd. in Bangalore, India, employees are frisked, mobile phone use is prohibited and technology ...

NEW YORK, Feb. 7, 2025 /PRNewswire/ -- Report with market evolution powered by AI - The IT and BPO services market in India size is estimated to grow by USD 214.8 billion from 2025-2029, according to ...

India’s pure play BPO firms may have to look at new businesses like IT services to continue growing, said some analysts The proposed acquisition of an IT services company by India’s largest business ...

Teleperformance India says AI is driving a shift from low-end bpo work to outcome-based, higher-value services, reshaping ...

Cognizant CFO Jatin Dalal also weighed in on the intertwining of the operations and tech shift, saying it is forcing companies to rethink how services are priced in the AI era ...

India is likely to lose market share in offshore business process outsourcing (BPO), from its current 80% to about 55% by 2007, according to research firm Gartner Inc. “We don’t expect any single ...

The Cherlapally Central Jail in Andhra Pradesh state in south India is setting up a business process outsourcing (BPO) center, with the aim of giving the prisoners skills that will help them better ...

British outsourcer Xchanging is setting up a business process outsourcing (BPO) center in a town in India, hoping to tap into the low-cost, skilled staff available outside the country's cities.

New Jersey: India 'cannot rest on its past accomplishments' in the BPO industry since China and the Philippines are 'threatening India's leadership position', says Rajiv Prasad who has been appointed ...