Business Process Outsourcing (BPO) has long been one of the Philippines’ strongest economic engines. But the sector has ...

The beehive analogy is probably the better one, because you can almost hear the buzzing of EDS employees reenergized by their company's much healthier balance sheet " and by the new go-to-market ...

As the global BPO market is on pace to expand, Brazil is looking for ways to seek its cut. Its business process outsourcing market is expected to see a growth upwards of 7 percent through 2012, with ...

Senate committee on labor chairman Sen. Raffy Tulfo emphasized the urgent need for the passage of a bill that would provide ...

Mercy Mugure first heard about business-process outsourcing (BPO) in the mid-2000s. Word of how the practice was transforming India, its global champion, reached Africa, which had largely missed out ...

The environment in which businesses operate has changed dramatically due to globalization, technological advancements, customer expectations and more, thus requiring leaders to swiftly adapt lest ...

In an exclusive behind-closed-doors interview, Nearshore Americas and market research firm Ovum teamed up to speak with Mr. Alvaro Baltodano, politically appointed head of investment promotion for ...